MetroQuest

Category: [WEBINAR]

  • [WEBINAR] Beyond Facebook: How DOTs Go Online for Real Input

    [WEBINAR] Beyond Facebook: How DOTs Go Online for Real Input

    With attendance at public meeting on the decline, State Departments of Transportation are increasingly looking online to boost public participation in their planning projects.

    While social media seems to be the first place most agencies go for online engagement, they quickly conclude that social media isn’t enough. While Facebook is great for sharing planning projects with the public, it isn’t designed to collect meaningful input for transportation planning.

    Agencies are finding powerful synergies by combining social media platforms with visual and interactive online survey tools like MetroQuest.

    With the recent additions of TxDOT and NCDOT to the MetroQuest subscriber family, and with so many case studies producing outstanding results, we’re thrilled to share these stories with others looking to follow best practices.

    Watch this on-demand webinar to learn how the Alaska Department of Transportation and Public Facilities combined social media with MetroQuest to collect actionable public input online from nearly 5,000 residents to inform the Glenn Highway Integrated Corridor Management Study. Joann Mitchell and Heather Edic with Kinney Engineering share how careful preparation, one unfortunate bridge accident, and a compelling online survey resulted in over 80,000 data points to uncover current travel habits, issues, and new transportation ideas for Glenn Highway.

    Nearly 600 planning and public participation professionals registered for this popular live webinar. Did you miss it? Watch the webinar recording to learn how to:

    • Overcome 6 challenges with public involvement
    • Turn social media chaos into structured feedback
    • Collect online survey results that are trustworthy
    • Gain actionable public input to support your plans

    For professional planners, AICP CM continuing education credits are available from the American Planning Association for watching this on-demand webinar. We hope you enjoy it!

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  • [WEBINAR] 10 Tips for Successful Online Engagement Every Time

    [WEBINAR] 10 Tips for Successful Online Engagement Every Time

    Transportation agencies of all kinds, from DOTs to MPOs and transit agencies, face many challenges when it comes to public involvement. This new webinar recording showcases three case studies that together create a framework for successful online community engagement that can be easily followed by others.

    You’ll learn about a creative county, an innovative MPO, and a leading transportation planning firm who collaborated to engage 12,000 residents on three transportation projects. Join Amy Elmore from Pasco County, Johnny Wong from Hillsborough MPO, and Jim Meyer from AECOM as they share proven tips for effective online public involvement. Here’s a sneak peek at some of the key tips highlighted in the webinar.

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    1. Start online public involvement early.

    The three case studies effectively demonstrate the benefits of beginning your community engagement as early as possible, well before key decisions have been made. They discuss the types of survey questions best suited for early engagement to uncover key community priorities and issues.

    2. Engage the community in phases.

    The presenters demonstrate how early community engagement results were used to inform and support a second phase of online engagement to allow planners to hone in on a specific recommendations based on initial community priorities. Engaging in phases ensures that the final plan will meet community needs.

    3. Ask survey questions to uncover public priorities.

    The webinar dives into the types of survey questions that are most appropriate for collecting the most actionable public input possible to inform a planning project. In particular, the value of priority ranking questions is highlighted as it generates valuable data that can inform policy directions for both the current planning process as well as subsequent initiatives.

    4. Promote via multiple channels to boost public participation.

    The webinar presenters shared a wide range of valuable tips on how to promote online community engagement surveys, including innovative Facebook campaigns and a wide range of other online and traditional channels for maximum reach. These strategies reveal how underrepresented populations can be effectively targeted to ensure broad outreach.

    5. Monitor online community engagement results and retarget.

    Closely related to multi-channel promotions, the case studies demonstrate how early public engagement results can be monitored to identify possible gaps so that subsequent public outreach efforts can focus on filling in any missing segments of the community.

    Watch the on-demand webinar today for five additional tips! Over 800 planners and public participation professionals registered for this popular webinar. If you missed it, you can still explore these exceptional case studies to learn how outstanding community engagement results are possible on every project. This on-demand webinar will help guide agencies to engage thousands of people online and collect real, actionable community input to support their plans.

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  • [WEBINAR] Online Public Engagement Playbook with Austin Department of Transportation

    [WEBINAR] Online Public Engagement Playbook with Austin Department of Transportation

    Austin, America’s #1 boomtown, is a leader in many areas and now they can add online public engagement to the list! This webinar video is your chance to learn best practices from one of the top online public engagement case studies we’ve seen in 2018. Find out how the City of Austin engaged 5,100+ citizens online to help inform the Austin Strategic Mobility Plan, its first locally-focused comprehensive transportation plan.

    Join Liane Miller, AICP and Planning & Policy Manager with Austin’s Transportation Department, as she shares winning elements of her team’s online public engagement playbook. Learn how they combined great online engagement with the right promotional strategy to involve thousands of people, including communities that have been underrepresented in past processes. Discover which of three transportation scenarios earned the most public support.

    Online Public Engagement Playbook On-Demand Webinar

    Watch this complimentary webinar recording to learn how to:

    • Reach more people, even with limited staff
    • Share and collect richer planning information by going online
    • Leverage business partnerships to lower barriers to engagement
    • Mine survey results to build a plan that works for all communities
    • Impress decision makers with a transportation plan informed by the people

    We would like to thank our webinar sponsors: NCDD and APA! An AICP CM credit is available for watching this on-demand educational webinar.

    Over 800 planners and public engagement professionals registered for this popular live event. You can now watch the recording at your convenience.

    Watch the webinar now
  • [WEBINAR] Optimizing Online Engagement with MetroQuest

    [WEBINAR] Optimizing Online Engagement with MetroQuest

    Watch this new video to learn how online public engagement can be optimized for your transportation or urban planning projects!

    Online tools are a critical part of the public engagement tool box. This video will help you optimize your online engagement for the best results.

    MetroQuest has become the most widely used online public engagement software and it’s time to learn from the best performing case studies. You’ll learn the critical success factors to help you replicate the exceptional results that agencies and firms have been able to achieve – unprecedented levels of participation, informed public input, and actionable results.

    This comprehensive video is the fastest way to get up-to-date.

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  • [WEBINAR] Best in Show: Public Participation at APA NPC18

    [WEBINAR] Best in Show: Public Participation at APA NPC18

    Get the key takeaways and discover new insights from 34 sessions on public engagement at APA NPC18!

    Did you miss some of the 34 fabulous sessions on public participation at APA’s 2018 National Planning Conference in New Orleans? This fast paced 30-minute webinar features insights from three planning veterans freshly back from the conference.   Join Michelle Nance AICP, Planning Director at Centralina Council of Governments, Stephen Stansbury AICP, National Mobility Planning Practice Leader at Kimley-Horn, and Dave Biggs, Chief Engagement Officer at MetroQuest. They offer key takeaways, best new insights, and thoughts on trends to follow in 2018. They also share key findings from their APA NPC18 interactive workshop “Public Engagement Gone Wild? Taming Tactics!”

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    Thank you to our sponsors: NCDD and APA! An AICP CM credit is available for watching this on-demand webinar. 


    Whether you missed conference entirely or just some of the 34 sessions on the topic of public participation, this complimentary webinar is for you. Over 740 planners registered for this live webinar – enjoy the recording today! 

  • [WEBINAR] Public Involvement – How TxDOT Engages Beyond Meetings

    [WEBINAR] Public Involvement – How TxDOT Engages Beyond Meetings

    Hear from TxDOT as we explore how the agency extends its public involvement mission via interactive engagement.

    Getting meaningful public involvement on transportation projects is challenging. The public are not planners … yet they care about local congestion, mobility, and safety. Watch this on-demand webinar to learn how the Texas Department of Transportation embraces innovation to successfully educate and engage residents on projects at any scale.   Hear from Jefferson Grimes, Director of Public Involvement, with Amy Redmond and Julie Jerome from TxDOT as they share innovative approaches to reaching an exceedingly busy and diverse public to collect meaningful input on a variety of transportation projects of all sizes. From broader, long-term studies to smaller, more specific projects, input from online engagement is informing transportation decisions in Texas. The TxDOT team shares strategies and techniques that encourage participation and provide meaningful data in project planning.  

    Watch this complimentary on-demand webinar to learn how to …

    1. Educate the public about the planning process
    2. Collect informed input to help in decision making
    3. Gather input beyond public meetings
    4. Engage diverse populations for projects, large and small
    Watch the Webinar Now

    Thank you to our sponsors: AASHTO, NCDD, and APA! An AICP CM credit is available for watching this on-demand webinar.

    Over 800 planners and public participation professionals registered for this popular webinar. If you missed the live webinar, you can now watch the recording!