Hi. We’re MetroQuest.

We love what we do!

Join our winning team to make an impact! Help us create better communities by empowering agencies to engage thousands in urban planning.

Explore our core values to get to know our culture.

Our “COCO” values are core to how we treat teach other, how we work for our customers, how we made decisions, why we come to work, and how we’re able to deliver the best survey solutions for online public engagement!

man and woman with laptop and tablet collborating on customer online surveys

Collaborate

We support and encourage one another, giving more than we expect. We’re inclusive, open, and transparent. We are all equals, collaborating with colleagues and peers beyond our walls because great ideas are everywhere.

Happy guy on computer obsession over clients amazing public involvement

Obsess

We take pride in delivering world-class public engagement solutions – we’re driven by this greater purpose. We obsess over quality until customers are delighted. We always keep the customer in mind and at heart.

team members high five to celebrate great public engagement

Celebrate

We empower clients to reach extraordinary levels of engagement.  We achieve greatness together, and we celebrate success together. We’re passionate about results and generous with encouragement.

woman upside down on couch owning her work helping customers achieve their public engagement surveys

Own It

We own it! We love our work because we welcome initiative, courage, and play. Going above and beyond is part of our everyday. We grow as individuals when we’re resourceful, take ownership, and get things done.

Meet our passionate Chris Gravel.

At MetroQuest, every member of our team gets excited about exceptional public engagement, especially Chris Gravel! For seven years, he’s shown a genuine interest and obsession in the public outreach projects of his clients as their account manager.

“Most of our clients are dealing with challenges around mobility, the environment, and driven by a desire to make their own communities more livable and resilient. These ambitions speak directly to my passions that I try to advocate for in my own community. I see MetroQuest as being one way to help empower better conversations around communities and how we move around the globe. I am lucky to be able to work with like-mind clients who value the voice of the public.”

Meet Chris
Chris Gravel, MetroQuest

Make MetroQuest your next career move!

MetroQuest delivers popular online engagement software that generates the broadest, most actionable public support for the success of community and transportation plans. Checkout our current job postings. 

Take the next step in your marketing career!  ​

The GovTech industry is growing and our new MetroQuest SaaS platform is quickly gaining market traction. Come be part of this feel-good Vancouver success story. Become part of a team that delivers the most optimized online community engagement experience in the market.

This is an opportunity to build on your career by taking on the operational lead in all our marketing automation (with Marketo) and demand generation programs to make marketing magic that drives results!

 

About you …

We’re seeking a new Marketing Operations Specialist who is passionate about marketing automation and demand generation with proven operational success using Marketo. You are self-motivated, highly organized, deadline driven, and focused on metrics. Your natural curiosity and ability to explore complex technology environments allow you to analyze and find new ways to boost results. You love fussing over email campaigns to make them highly successful by using database segmentation, personalization, and modern responsive email design best practices.

You’ll be responsible for deploying and tracking marketing campaigns to bring new qualified leads into the funnel. You’ll support the development and execution of responsive email campaigns, set-up drip campaigns to nurture leads, tweak scoring models, print sales materials, as well as help with occasional events. Your responsibilities will include CRM data entry and email list management. You will also help make minor website updates (including our blog) and social media postings. Basic familiarity with graphic design and the Adobe Creative Suite is an asset.

This role offers the opportunity to hone your skills and grow your career by managing the latest marketing automation software for our team. You will also be while doing your part to help communities thrive!

 

What you will do …

  • Test, deploy, and optimize lead generation and nurture programs including email, PPC, and other demand generation elements
  • Manage email marketing campaigns, from responsive HTML email design to testing and results tracking
  • Perform A/B testing on elements of marketing programs to continuously improve campaign effectiveness
  • Use dashboards to track weekly results and marketing success / KPIs
  • Monitor, test, and update lead scoring models to ensure high quality marketing qualified leads
  • Grow email lists and blog subscribers
  • Make timely updates to the website and social channels, including our blog
  • Provide graphic design support by editing existing assets and generating new content
  • Manage inventory of print marketing materials, booth displays, and swag
  • Coordinate logistics and research for occasional trade shows and events
  • Support LinkedIn and PPC campaigns as needed
  • Take on additional marketing/administrative tasks willingly as required

 

About your experience …

Education:

  • Post-secondary degree in Marketing Communications, Business or Commerce

Experience:

  • 2+ years of hands on marketing experience
  • 2+ years of experience using Marketo

Skills:

  • High energy, a positive attitude and an unshakeable smile
  • Self-starter, smart, quick-learning, and self-motivated
  • Team orientated with ability to take initiative under limited direction in a fast-paced environment
  • Strong attention to detail and accuracy, including written grammar
  • Highly analytical and data-driven with strong attention to detail
  • Social media savvy
  • Proven track record executing successful demand generation and lead management programs
  • 1+ Year of Experience with SalesForce or Microsoft CRM
  • Experience in a high-technology environment an asset
  • Experience with the Adobe Creative Suite an asset

Based in downtown Vancouver, MetroQuest offers a fun and collaborative work environment, competitive remuneration, modern office space with great amenities, a full kitchen complete with free snacks and beverages, free Friday lunches, and an opportunity to contribute to a successful Vancouver company that’s making a difference in the world. Apply today by emailing us your cover letter and resume!

APPLY HERE

Make MetroQuest your next career move!  ​

The GovTech industry is growing and our new MetroQuest SaaS platform is quickly gaining market traction. Come be part of this feel-good Vancouver success story. Join our team and help us share our story … so we can better empower online community engagement across North America to plan more livable communities.

This is an opportunity to build on your career by expanding the voice of MetroQuest by writing digital content, including social media, blogs, press releases, published articles, website content, email campaigns and more … in collaboration with our Chief Engagement Officer and VP of Marketing!

 

About you …

We’re seeking a new Digital Marketing Content Coordinator who is passionate about connecting with urban and transportation planners by writing compelling stories and content. Help us celebrate the success of planners who are engaging thousands of people in designing more livable places and more effective transportation networks that move more people.

You are self-motivated, highly organized, enthusiastic, and collaborative. Your natural curiosity helps you learn new markets and quickly produce relevant, interesting content. You love learning from co-workers, clients, competitors, and industry leaders to synthesize their thoughts into compelling content. You think outside the box to deliver unique marketing and targeting strategies that achieve business results. You excel in fast-paced environments.

This role offers the opportunity to hone your skills and grow your career. You’ll also be while doing your part to help communities thrive!

 

What you will do …

  • Develop, edit, and share marketing content that builds meaningful audience connections and achieves results
  • Work collaboratively with the marketing team to write content for social media, our website, presentations, handouts, blogs, etc.
  • Coordinate project work including planning, organizing, researching, and communicating content on a variety of urban and transportation topics
  • Create blog content and update our website content (like press releases) in WordPress
  • Manage a modest SEM budget, including Google PPC, Facebook Ads, LinkedIn Group posts, and other demand generation elements
  • Write email marketing campaigns for webinars, nurture programs, conferences, and eBook promotions using Marketo
  • Perform A/B testing on elements of marketing programs to continuously improve content effectiveness
  • Use dashboards to track weekly results and marketing success / KPIs
  • Grow social media subscribers
  • Make timely updates to the website and social channels
  • Take on additional marketing/administrative tasks willingly as required

 

About your experience …

Education:

  • Post-secondary degree in Journalism, Digital Marketing, Marketing Communications, Business or Commerce

Experience:

  • 1+ years of hands on marketing experience (with example content and results to share)

Skills:

  • High energy, a positive attitude and an unshakeable smile
  • Self-starter, smart, quick-learning, and self-motivated
  • Strong team spirit with a desire write content collaboratively
  • Ability to take initiative in a fast-paced environment
  • Strong attention to detail and accuracy, including written grammar
  • Proven experience with content marketing (eg. social media, presentation decks, handouts, support site FAQ’s, quick start guides, blogs, etc.)
  • Technical proficiency and experience with content management systems like WordPress and email marketing
  • Excellent communicator who can adapt quickly in fast-paced environments to meet multiple deadlines
  • Fast learner with a demonstrated ability to understand and market technical solutions
  • Experience tracking and analyzing marketing campaign results to optimize your online presence (eg. Google Adwords, Facebook Ads and LinkedIn posts)
  • Experience in a high-technology environment an asset
  • Experience with the Adobe Creative Suite an asset

Based in downtown Vancouver, MetroQuest offers a fun and collaborative work environment, competitive remuneration, modern office space with great amenities, a full kitchen complete with free snacks and beverages, free Friday lunches, and an opportunity to contribute to a successful Vancouver company that’s making a difference. Apply today by emailing us your cover letter, resume, and examples of your work!

APPLY HERE

We’d like to hear from you

We are always looking for great people like you! If you don’t see a posting that suits your career path, please feel free to send us your resume and cover letter to careers@metroquest.com.