14
Jul
Many agencies are seeing great success as they transition their public outreach online. Follow these top tips to learn how you can achieve the same success using just an online survey and simple Facebook promotions!...
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26
Feb
The City of Austin recently used MetroQuest, in partnership with national planning and design consulting firm, Kimley-Horn & Associates, to engage over 5,100 participants online! Their outstanding success is based on two factors: a great outreach plan and a fantastic MetroQuest survey that turned visitors into survey respondents. Before discussing the latter in my next post, we’ll turn our attention to one major aspect of...
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30
Nov
This is one of the most common questions we get from our MetroQuest subscribers as they start building their first MetroQuest survey using the Map Screen: "how can we use maps and map markers to make our data actionable and gain new insights?" In this blog post, we dive into the details to help guide you along this process. MetroQuest uses decimal degrees for latitude and...
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29
Oct
If you feel like you’re facing increasing tensions in your public engagement processes, you’re not alone. Across the country the climate of public discourse has been shifting dramatically. It’s getting spooky out there. Planners and public engagement practitioners working for government agencies increasingly find themselves on the front lines of highly polarized debates. Are you feeling scared? The good news is there are proven ways to detoxify...
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20
Dec
What’s at the top of the IT agenda for digital cities? Each year, the Digital Cities Survey reveals where cities, both large and small, are making tech investments to improve citizen services. This year, “citizen engagement / experience” ranked high on the list, in second place after cybersecurity for local government CIOs. For today’s digital cities, it’s never been easier and more rewarding to engage citizens online. Today,...
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