[WEBINAR] Beyond Facebook: How DOTs Go Online for Real Input


With attendance at public meeting on the decline, State Departments of Transportation are increasingly looking online to boost public participation in their planning projects.

While social media seems to be the first place most agencies go for online engagement, they quickly conclude that social media isn’t enough. While Facebook is great for sharing planning projects with the public, it isn’t designed to collect meaningful input for transportation planning.

Agencies are finding powerful synergies by combining social media platforms with visual and interactive online survey tools like MetroQuest.

With the recent additions of TxDOT and NCDOT to the MetroQuest subscriber family, and with so many case studies producing outstanding results, we’re thrilled to share these stories with others looking to follow best practices.

Watch this on-demand webinar to learn how the Alaska Department of Transportation and Public Facilities combined social media with MetroQuest to collect actionable public input online from nearly 5,000 residents to inform the Glenn Highway Integrated Corridor Management Study. Joann Mitchell and Heather Edic with Kinney Engineering share how careful preparation, one unfortunate bridge accident, and a compelling online survey resulted in over 80,000 data points to uncover current travel habits, issues, and new transportation ideas for Glenn Highway.

Nearly 600 planning and public participation professionals registered for this popular live webinar. Did you miss it? Watch the webinar recording to learn how to:

  • Overcome 6 challenges with public involvement
  • Turn social media chaos into structured feedback
  • Collect online survey results that are trustworthy
  • Gain actionable public input to support your plans

For professional planners, AICP CM continuing education credits are available from the American Planning Association for watching this on-demand webinar. We hope you enjoy it!

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