Meet MetroQuest

We’re obsessed about delivering the best public engagement experiences online because we believe public input can help us move more people and make our cities better places for us to live, work, and play.

Get to know us.

Dave Biggs in VR glasses

We are digital public engagement pioneers. Since first meeting in 1993 as grad students at the University of British Columbia, our founders Mike Walsh and Dave Biggs have been obsessing about community engagement technology. In 1997, the duo founded Envision Sustainability Tools, a software firm devoted to providing the most effective tools to engage the public in planning their urban and transportation future.

In the early days, our team attended public meetings and set up polling keypads connected to custom software. As the Internet grew in popularity, we were first to develop web-based public engagement software to broaden outreach, marking the birth of MetroQuest.

From early keypads to today’s leading SAAS tool for public surveys, MetroQuest has remained at the forefront of digital public engagement. Our team is dedicated to perfecting the art and science of great public engagement. We love it when clients pull us aside at conferences to tell us how much they love MetroQuest. It happens a lot!

We envision a world where all people have access to better places to live, work, and play, because they were engaged in the planning process. We believe that everyone has a voice, and that together, we can plan better, more sustainable, and inclusive communities.

Our mission is to deliver great online public engagement experiences that broaden outreach and bring people together to plan more livable places and move more people.

Check out our awards

We don’t like to boast. Instead, we’re happy to share these awards so you can feel comfortable choosing a survey  solution and company that’s been recognized by others in our industry as among the best for online public engagement.

govCIO Outlook Top 10 Citizen Relationship Solution Providers logo.
ready to rocket 2019
CIO Review 20 Most Promising Smarty City Solution Providers award logo

Meet our team.

Mike Walsh, MetroQuest

Mike Walsh – President & CEO

Mike has over 20 years of experience designing and developing computer-based learning and communications tools that engage stakeholders. As one of the company’s founders and the chief architect of MetroQuest, in addition to providing strategic leadership for the company, Mike has been instrumental in advancing the MetroQuest offering to a market leading software-as-a-service public engagement product.

Dave Biggs – Chief Engagement Officer

Dave is an internationally recognized expert in public engagement and the use of software to enhance public participation for planning projects. As a co-founder of MetroQuest, he has authored several books and papers on planning, sustainability and public engagement. Dave is a frequent speaker at industry conferences and webinars, and contributor to leading planning and engagement journals, where he lends insight into best practices for optimizing public engagement outcomes.

Dave Biggs, MetroQuest
Day Kirby, MetroQuest

Day Kirby – VP, Product & Development

Day has over 25 years of experience in web application development, including 15 years with MetroQuest. He leads the development of the MetroQuest Site platform and the MetroQuest Studio self-serve application. He has a varied background in graphic design, software development and mathematics.

Genèse Castonguay – VP, Marketing

Genèse is a dynamic and results-focused marketing professional with a proven record of achievements in launching B2B enterprise software solutions, building top recognized brands, and driving sales growth for companies including with Colligo and Aquatic Informatics. With over 20 years of marketing and sales experience, Genèse is intimately familiar with all facets of demand and revenue generation.

Genese Castonguay, MetroQuest
Derek Warburton. MetroQuest

Derek Warburton – VP, Sales & Business Development

Derek is a technology industry leader with 26 years of expertise in building customer-centric sales teams and relationships that enable client success and company growth. Derek is also a highly regarded educational speaker, and has delivered presentations at over 130 professional events for thousands of companies on the effective use of technology to meet business objectives.

From Apple to MetroQuest

After graduating with a Bachelor of Science, specializing in GIS, Tara worked for Apple for 5 years as “Genius Administrator” in charge of 60+ technicians responsible for  customer happiness. Now, she leads the Customer Support Team here at MetroQuest.

“Our customers are helping people speak out and shape how their communities will grow, and that’s pretty inspirational for me. I love connecting with our customers about spatial data analysis and getting to see the amazing results they achieve with MetroQuest.”

Meet Tara
Tara sitting on the Throne of Cones

Explore our core values.

Our “COCO” values are core to how we treat teach other, how we work for our customers, how we made decisions, why we come to work, and how we’re able to deliver the best survey solutions for online public engagement!

man and woman with laptop and tablet collborating on customer online surveys

Collaborate

We support and encourage one another, giving more than we expect. We’re inclusive, open, and transparent. We are all equals, collaborating with colleagues and peers beyond our walls because great ideas are everywhere.

Happy guy on computer obsession over clients amazing public involvement

Obsess

We take pride in delivering world-class public engagement solutions – we’re driven by this greater purpose. We obsess over quality until customers are delighted. We always keep the customer in mind and at heart.

team members high five to celebrate great public engagement

Celebrate

We empower clients to reach extraordinary levels of engagement.  We achieve greatness together, and we celebrate success together. We’re passionate about results and generous with encouragement.

woman upside down on couch owning her work helping customers achieve their public engagement surveys

Own It

WE OWN IT!!! We love our work because we welcome initiative, courage, and play. Going above and beyond is part of our everyday. We grow as individuals when we’re resourceful, take ownership, and get things done.

Stay in the know with our blog.

We’re excited to keep you in the loop into all the latest happenings at MetroQuest.