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Category: [METROQUEST MINUTE]

[METROQUEST MINUTE] 5-Minute Survey Experience for Better Public Engagement
Two months ago, we introduced MetroQuest Minute, our new series where we share a short, one-minute video every month about a community engagement tip, strategy, or technique. In case you haven’t seen our March or April MetroQuest Minute videos, I’ll insert links to them here:

[METROQUEST MINUTE] More Visual, Less Text for Better Public Engagement Surveys: In this 1-minute video, I share an effective solution for keeping your online public engagement surveys short, fun and engaging!

[METROQUEST MINUTE] Leveraging Community Groups to Increase Your Public Engagement: Our Chief Engagement Officer reveals a strategy to increase your public involvement and engage with hard-to-reach audiences.
For this month’s MetroQuest Minute, I’m excited to share an effective technique to increase your level of public participation and online survey completion rates. Click on the video below to watch:
In-Video Resources

Feel free to try out the three demo surveys that I shared in the short clip above! These versions do not collect data and will not affect the survey results.

Survey: Central Subway Extension Alternatives Study

Survey: Springfield City Plan – Stage 1

Survey: Fairfax County and Franconia-Springfield Parkways

Read on for a transcription of the video…

Hi, I’m Norma Hogan with your MetroQuest Minute: the fastest way to stay on top of online community engagement!

When you are creating an online engagement experience like a survey, keep in mind people’s attention spans are short.

In fact, it’s important to design your survey to take no more than five minutes to complete.

It can be a challenge to provide enough context for your project and ask all you want to know within this time constraint.

Here at MetroQuest, our software is tailored to help you design an engaging and informative five-minute survey experience.

For each survey, you can choose five interactive components from our library of fourteen, to match your project needs.

These components, which we call screens, provide a different, interactive experience, and are designed to provide project context while collecting participants’ feedback.

This makes a survey experience fast, engaging and informative.

These capabilities, paired with visuals, project context and more elements built into MetroQuest, allow planners to build a compelling survey experience that gathers more informed public input and meaningful data for your project or plan.

Until next time, we wish you great engagement!
May 11, 2021
[METROQUEST MINUTE] More Visual, Less Text for Better Public Engagement Surveys

Last month, we introduced MetroQuest Minute, our new video series that helps you stay on top of online community engagement in just 1 minute! In our first post, Dave Biggs, our Chief Engagement Officer, shared an effective strategy to increase your public involvement and engage with traditionally underrepresented audiences in your community. In case you missed it, you can check out his video clip here: Leveraging Community Groups to Increase Your Public Engagement.

For this month’s MetroQuest Minute, I’m excited to share an effective solution for keeping an online public engagement survey short, fun and engaging! Click on the video below to watch:

In-Video Resources

Feel free to try out the two demo surveys that I shared in the short clip above! These versions do not collect data and will not affect the survey results.

Survey: 2040 Maryland Transportation Plan

Survey: It’s Time Tampa Bay

More on Using Visuals in Online Surveys

Webinar: The Art & Science of Effective Online Surveys for Planning

Watch as Dave Biggs uncovers both the art and science behind crafting exceptional online surveys to achieve actionable results.

Blog: The Benefits of Visual Versus Text Surveys in Public Sector Planning

In this blog, we share the benefits of incorporating more visuals into your online surveys to achieve public engagement success.

Read on for a transcription of the video…

Hi, I’m Norma Hogan with your MetroQuest Minute: the fastest way to stay on top of online community engagement!

If you are looking to engage people online, it is critical that you create a compelling survey experience that doesn’t take too long to complete.

One simple, yet very effective way to keep a survey short and engaging is to use visuals instead of long paragraphs of text wherever possible.

Images can help convey abstract concepts and also create a more interesting input request. 

So, for example, instead of presenting a number of strategies to achieve a specific goal in text form, consider presenting five images that represent these strategies and then ask participants to choose their favorite.

Or let’s say you’re looking to get input on plan components or subtopics, present each with an image, rather than a long explanation.

MetroQuest is designed to be a very visually appealing experience to capture people’s attention so that you can gather the input you need to get your plan approved.

Until next time, we wish you great engagement!

April 20, 2021
[METROQUEST MINUTE] Leveraging Community Groups to Increase Your Public Engagement

We’re very excited to introduce MetroQuest Minute: the fastest way to stay on top of online community engagement! Every month moving forward, we’ll post an informative, one-minute video on a latest community engagement trend, an effective strategy, or a tip we think you will find useful.

This month, we’re excited to shine a light on community groups and why leveraging them can be a very effective way to increase your public involvement and engage with those hard-to-reach audiences in your community. Click on the video below to watch!

Read on for a transcription of the video…

Hi, I’m Dave Biggs with your MetroQuest Minute: the fastest way to stay on top of online community engagement!

As you know, diversity and equity are critical to great engagement, but it can be difficult to reach certain groups.

Here’s the good news!

Ever since the pandemic began, community groups have been organizing themselves to stay connected online.

They’re a great resource for even the most hard-to-reach audiences.

Whether it’s the Hispanic audience, lower income groups, single parents, you’ll find community groups out there for all of them, with leaders they trust!

Just ask them to add your call-to-action to their next Zoom meeting or email.

They’ll often be very happy to help you engage their audience and they’ll also help you craft a call-to-action that really resonates with the community that they know so well.

Until next time, we wish you great engagement!

March 2, 2021

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