I recently gave my presentation on "Going Viral - 8 Best Practices in Online Engagement" at TransComm 2015, the annual meeting for the American Association of State Highway and Transportation Officials’ (AASHTO’s) Subcommittee on Transportation Communications. We had a great time in Annapolis speaking with transportation professionals and public communications experts. Above you'll find a recording of my presentation, and below you'll find the entire one...
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We had such a great time at the International Association for Public Participation (IAP2) 2015 conference in Portland this month. It's always great to present to an audience of public engagement experts. The Q&A was a highlight for me - great questions and dialog! My presentation "Going Viral - 8 Best Practices in Online Engagement" was recorded and this fast-paced 7-minute highlight reel was prepared....
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A New Window into Your Public Input The MetroQuest development team has been busy this summer making many improvements to our community engagement software platform. We’ve been listening to the needs of our clients and over the past few months we’ve completely revamped the way our clients get the results of their public engagement. Introducing MetroQuest Insights, an intuitive dashboard to monitor, evaluate, report and export your...
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As an online engagement software company, we recognize that social media is one of the most useful tools out there for promoting your project and increasing engagement. Since these platforms are free the only real cost is time. By following best practices and using tools and techniques to increase productivity, social media can lead to huge gains in engagement with relatively little cost to the...
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If you want to have a great online engagement campaign, you need to have a solid plan. This plan will be the blueprint for success for your team, so make sure that you sit down and think strategically as early as possible. Whether you’re a veteran of the practice or just starting out – don’t be intimidated by the task at hand. After learning from the...
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What do the best public engagement projects have in common? Not all projects attract huge numbers of participants online, but it turns out that the ones that do all share some common characteristics. After reviewing hundreds of municipal, MPO, DOT and TPO projects, we have compiled a set of best practices as a guide for your next project. This webinar explored case studies of planning projects...
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