How to Engage the Environmental Justice Community

8 Tips to Help You Reach Targeted Populations It’s no secret - the best public involvement is inclusive and increasingly it is being enforced as a requirement of planning efforts. Agencies around the world each have their own way of describing inclusiveness. In the US the EPA’s term is Environmental Justice (EJ) or Title VI. [...]

By | 2017-01-25T20:49:32+00:00 May 28th, 2015|Best practices, Engagement|1 Comment

Beyond the Opposition – How to Engage the Moderates

I think we can agree that the types of people who show up to public meetings are not very representative of the general population. This observation raises an important question. When we design our public engagement process, who should we be targeting? The keenest and most motivated participants are easy. They will show up no [...]

By | 2017-01-25T20:49:32+00:00 May 15th, 2015|Best practices, Engagement|2 Comments

Why Online Engagement Means Lower Project Costs

Increase engagement and save time and money with higher returns Public engagement budgets seem to be shrinking while expectations are heading in the other direction. Now that some of the online engagement tools have reached maturity, they can be the most cost-effective way to meet your community engagement targets. It’s no secret that traditional public [...]

By | 2017-01-25T20:49:32+00:00 April 29th, 2015|Best practices, Engagement|0 Comments

Public Engagement 3.0

The next generation of community engagement: blending high-tech and high-touch public involvement We need to rethink our entire approach to public engagement. The 1st generation of public engagement, version 1.0, was dominated by traditional public meetings. Rent the hall, buy the muffins and see who shows up. The issue with these is that you just [...]

By | 2017-01-25T20:49:32+00:00 April 9th, 2015|Best practices, Engagement|7 Comments

The ROI of Better Engagement

The five benefits of engaging a larger, broader audience Online public engagement tools are giving project leaders even more ways to reach out and gather public input. With so much change happening it’s useful to take stock and ask ourselves why we do this. What’s the payoff of better community engagement? What does ‘better’ engagement [...]

By | 2017-01-25T20:49:32+00:00 March 25th, 2015|Best practices, Engagement|5 Comments

Engaging the Aging

How Online Outreach to Seniors Has Changed The online landscape has changed so significantly in the last 5 years that we have had to drastically readjust how we engage seniors through the internet. Historically this 65+ demographic has been the hardest to engage, but recently they are becoming one of the most accessible groups online. [...]

By | 2017-01-25T20:49:32+00:00 February 17th, 2015|Engagement|0 Comments

Top 10 Misconceptions of Online Engagement

Engaging people online can be one of the fastest, easiest and most cost-efficient methods for collecting community input. Unfortunately a few missteps in the process can negate any benefit. Knowing “best practice” for engaging online is only half the battle. You also need to watch out for some common misconceptions that can steer you wrong. [...]

By | 2017-01-25T20:49:33+00:00 December 9th, 2014|Best practices, Engagement|0 Comments

The Psychology of Online Public Participation

21 Tips for Project Leaders Agencies' expectations for broad and inclusive participation are on the rise and many are turning to online engagement tools as a key part of the solution. As a result, there are an increasing array to tools to choose from. Go to any planning conference and planners will be talking about [...]

By | 2017-01-25T20:49:33+00:00 November 19th, 2014|Best practices, Engagement|0 Comments

Presentation Video: Summit on Public Consultation & Engagement

MetroQuest was honored to be included in the program of the 4th Annual Summit on Public Consultation & Engagement in Toronto on November 5-6, 2014. The event brought together a wide range of public engagement experts and a diverse range of delegates from the public and private sectors. We hope you enjoy this recording of [...]

By | 2017-01-25T20:49:33+00:00 November 18th, 2014|Best practices, Engagement, Software features|0 Comments

The Evolution of the Scenario

Scenarios aren’t new but they certainly have evolved. While the concept of scenario planning can be traced back to the military, planners have been using scenarios for decades. In a nutshell, scenario planning involves creating a variety of possible alternative futures and using them to inform dialog about choices and then ideally, decision making. It’s [...]

By | 2017-01-25T20:49:33+00:00 October 16th, 2014|Best practices, Engagement, Software features|0 Comments