ON-DEMAND WEBINAR

Online Public Engagement Playbook

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Educational Credit: 1.0 (APA AICP CM)

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How is America’s #1 boom town planning for the city’s transportation future?

Find out how Austin engaged 5,100+ citizens online to help inform and shape the Austin Strategic Mobility Plan, its first locally-focused comprehensive transportation plan.

Join Liane Miller, AICP and Senior Business Process Consultant with Austin’s Transportation Department, as she shares the winning elements of her team’s online public engagement playbook. Learn how they combined a great online engagement experience with the right promotional strategy to involve thousands of people, including communities that have been underrepresented in past processes. Discover which of three transportation scenarios earned the most public support.

What You’ll Learn:

Reach more people, even with limited staff

Share and collect richer planning information by going online

Leverage business partnerships to lower barriers to engagement

Mine survey results to build a plan that works for all communities

Impress city council with a transportation plan informed by the people

Average Rating: 4.8/5 stars

“The presentation was really well put together. I really enjoy when a presenter is able to get to the key takeaway first then dive into the specifics of that takeaway. Well done.”

“Great suggestions for thinking outside the box when it comes to public engagement.”

“This was a very helpful and insightful presentation. It provided good evidence on the effectiveness of online community engagement.”

Liane Miller, City of Austin’s Transportation Department

Liane Miller

Planning and Policy Manager
City of Austin’s Transportation Department

Liane works on planning initiatives, such as the development of the Austin Strategic Mobility Plan, the City’s first multimodal plan. She previously led the citywide capital needs assessment and helped develop the comprehensive plan, Imagine Austin. Liane earned a BS from the University of Texas at Austin and master’s degrees in planning and public administration from the University of Southern California.

Dave Biggs, MetroQuest

Dave Biggs

Chief Engagement Officer
MetroQuest

Dave is a die-hard champion of community engagement and has built a reputation for leading edge community outreach. He is an internationally-recognized speaker, author, and public engagement strategist. Dave is honored to serve as an advisor on best practices for public involvement to many planning agencies such as APA, FHWA, and TRB and public participation organizations such as IAP2 and NCDD.

Thank you to our webinar sponsors!
Educational credit available through the APA.

American Planning Association.
CM APA Certification
National Coalition for Dialogue & Deliberation. Logo.

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