On Demand Webinar

Beyond Facebook | How DOTs Go Online for Real Input

On-Demand Now Available!
Educational Credit: 1.0 (APA AICP CM)

Social media isn’t enough. Learn how Alaska DOT & PF surveyed 5,000 residents online for actionable results!

Watch this on-demand webinar to learn how the Alaska Department of Transportation and Public Facilities collected actionable public input online from nearly 5,000 residents to inform the Glenn Highway Integrated Corridor Management Study.

Social media works for sharing information, but let’s get real. How can you collect quantifiable public input for your transportation plan? Joann Mitchell and Heather Edic with Kinney Engineering share how careful preparation, one unfortunate bridge accident, and a compelling online survey resulted in over 80,000 data points to uncover current travel habits, issues, and new transportation ideas for Glenn Highway.

What You’ll Learn:

  • Overcome 6 challenges with public involvement
  • Turn social media chaos into structured feedback
  • Collect online survey results that are trustworthy
  • Gain actionable public input to support your plans
Average rating: 4.8/5

“This was extraordinary, quick-paced with specific recommendations. The experts did a great job at distilling best practices for making public involvement a success on any project.”

“Excellent presentation. It was one of the best case studies I've seen in a long time. The presenters shared real-life, actual utilization of their own data and results accomplished.”

“One of the more compelling webinars I've seen. Fantastic presentations. I see great possibilities. Very insightful - thank you!”

“Very informative and relevant to planners involved in community dialogue.”


Joann Mitchell

Principal Engineer
Kinney Engineering

Joann has been delivering consulting engineering services in the transportation field for nearly 30 years. She has designed a variety of state and municipal projects ranging from urban arterials to recreational trails. Through her involvement on many projects, she has developed strong public involvements skills and now focuses on public engagement. Joann moved from the Midwest to Alaska 26 years ago and is still awed by the beauty of Alaska.


Heather Edic

Civil Engineer
Kinney Engineering

Heather Edic was born and raised in Fairbanks, Alaska. She received her BS in Civil Engineering from the University of Alaska Fairbanks where she was a member of the cross country running and ski teams. Heather has been concentrating on traffic analysis projects where her strength is summarizing complex data so it is easy to understand. When Heather isn’t in the office, you can find her outside biking, skiing, or racing up mountains.

Dave Biggs, MetroQuest

Dave Biggs

Chief Engagement Officer

Dave is a die-hard champion of all things related to community engagement, and has built a reputation for leading edge community outreach. He is an internationally-recognized speaker, author, and public engagement strategist. Dave is honored to serve as an advisor on best practices for public involvement to many planning agencies such as APA, FHWA, and TRB and public participation organizations such as IAP2 and NCDD.

Thank you to our webinar sponsors!
Educational credit available through the APA.

American Planning Association.
CM APA Certification
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