Author: Dave Biggs

MetroQuest > Articles posted by Dave Biggs (Page 11)
Two girls with a tablet and city skyline

Civic tech, and particularly online community engagement, has grown dramatically over the past few years. For years the field was in it's infancy with only a few players and early adopters experimenting with new approaches. We're now in the teenage years, with rapid growth in the number of vendors and agencies taking the leap. As every teenager knows, every growth spurt comes with both positives...

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Group of people at APA NPC16 for SNS award

Whether you attended the American Planning Association 2016 National Conference or not, you likely missed some of the great dialogue on community engagement, because the program was packed. As I do every year, I did my best to catch as many highlights, takeaways, and trends as possible. Here are ones that stood out for me from my four days in Phoenix. Please join the discussion...

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Dave speaking to angry crowd at public meeting

One of my pet peeves is how we fill conference programs and websites with the most successful case studies and we don't talk about our most potent learning experiences - when things went wrong. Maybe we just need a safe place to talk about these important learning opportunities. When things go wrong in public engagement, they can go spectacularly wrong. The result isn’t just frustration...

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Girl in Wheelchair at Desk using MetroQuest image preference screen

Ensuring that community engagement opportunities are open to all residents is not only the law, it's also good for planning. Incorporating a diversity of viewpoints improves plans, facilitates implementation, and frankly leads to better communities that meet the needs of all residents. Unfortunately too often the accessibility discussion doesn't get out of first gear. When it comes to ensuring open and inclusive public engagement, it's critical...

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highway intersection

This 41-minute video presents a series of case studies, best practices and tips to guide DOT’s towards the successful application of online public engagement for a variety of projects. Award-winning LRTP, STIP, TIP, NEPA, EIS, corridor, highway, transit, TOD and participatory budgeting projects that successfully leveraged innovative digital engagement are presented. From crowdsourcing platforms to interactive surveys to social media, the latest fleet of online...

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