[CONFERENCE] How to Engage Citizens Through Technology

guy with dog and laptop using MetroQuest Coin Allocation Screen

Presentation at 2016 Sustainable Communities Conference (Westin Ottawa) In February 2016, over 400 municipal leaders and sustainability professionals gathered at the Westin in Ottawa, ON for the annual 2016 Sustainable Communities Conference. MetroQuest Chief Engagement Officer, Dave Biggs was honored to share the stage with Andrea Reimer (Councillor, City of Vancouver), Patrick Moody-Grigsby (Creative Director,…

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[WEBINAR] Best Practices for Online Public Engagement for Transit Agencies

people on sitting bus

This highly visual webinar presents a series of best practices, tips and case studies to guide transit agencies towards the successful application of online public engagement for a variety of projects. You’ll learn about award-winning LRTP, Mobility Plans, Station Plans, NEPA/EIS, Corridor Studies, Transit Master Plans, TOD and participatory budgeting projects that successfully leveraged innovative…

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[TIPS] Why Being Mobile-Friendly Is So Important

woman on bus with cell phone taking online public engagement survey

In recent years we have witnessed the explosive growth of internet users on mobile devices around the world. In 2015, there were more Google searches on mobile than on desktops for the first time. 47% of Facebook’s 1.55 billion users only use it on their phone. Our own results point to this growing trend as…

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[TIPS] Top 4 Answers: What Does Better Public Engagement Mean?

group of people speaking out for public engagement

In the past few months, the public engagement community has ramped up dialogue about how to measure success. It’s a tricky question since metrics like miles per gallon are hard to find in the “social sciences.” A great place to begin in any such exercise is to clearly define what success means so we decided…

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[WEBINAR] Engaging Disadvantaged People in Planning

mother and daughter using laptop to fill out online public engagement survey

The best public involvement is inclusive and increasingly it is being enforced as a requirement of planning efforts. At the same time, technology is changing the way we communicate. In response, the use of online public engagement is rapidly expanding, whether it’s on your laptop at home, kiosks in the community center or the smartphone…

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[TIPS] What Motivates Civic Engagement?

group of people speaking up for public engagement

When we talked to over 100 agencies about their goals for improving their public engagement activities, increasing participation rates came out #1. That was enough to motivate us to look into motivation. We did some research into the most important motivators for civic engagement and here is what we learned. 1. Fear It turns out…

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