Optimizing Online Engagement featuring MetroQuest

MetroQuest has earned its place as the most widely used community engagement software in large part because of the exceptional results that agencies and firms have been able to achieve – unprecedented levels of participation, informed public input and actionable results. Whether you are interested in trying MetroQuest for the first time or are already a power user, this session is the fastest way to get up-to-date and learn about how you can optimize your online public engagement.

Learn about the latest features, best practices and tips to help you create the most effective online engagement experience, promote your site for maximum participation and leverage our newly enhanced reporting system to analyze and showcase your results. You’ll learn from award-winning case studies and see simple techniques that you can use to optimize MetroQuest to achieve the best results for your agency.

Watch the Recording

Note: At the end of the webinar video (42:05) a short section has been added since one viewer correctly pointed out that many of the examples shown were transportation-related. MetroQuest is used for so many types of projects that it’s not possible to represent them all but this segment should give you an idea of its versatility.

View Slides

View Dave’s slides

Participant Comments

Thanks so much for the kind comments and kudos. Here’s some of our favorites:
“Such a great platform, Dave! Well done. Great to make it more accessible for smaller organizations!”
“Congrats Dave — “best in class” re your product/service.”
“Very informative!”
“Time well spent. Thank-you.”
“Great webinar, Dave! Love the tool – and really hope I have the opportunity to apply in the future. The metrics are what separates MQ from other public engagement tools and processes – and this cannot be overstated. Thank you!”
“The seminar was very well done. Just about the right length and informative. Thank you for the examples. I will let you know when I learn more from our agency.”
“Great webinar for public outreach. Very interesting. The tool looks very effective!”
“One of the better webinars I’ve heard. Graphics were great.”
“Great webinar. Really good info, efficient, relevant to my work.”
“Great presentation that had a lot of good visual examples and tips and tricks on engaging the public with current and groundbreaking tools.”

Additional Reading

As described in the webinar, this user guide expands on several of the best practice recommendations. We hope you find it useful.

View guide
Guidebook

Additional Information

If you have any additional questions or would like to discuss your engagement needs, learn more about software licensing options or pricing please let us know and we’ll be pleased to help.

Ask a Question
By | 2017-02-15T17:06:24+00:00 February 15th, 2017|Engagement, Software features|2 Comments

About the Author:

Dave is the Chief Engagement Officer of MetroQuest and an internationally-recognized author and public engagement strategist focusing on the use of software tools to enhance community participation for planning projects.

2 Comments

  1. Luc Richard February 17, 2017 at 8:53 am - Reply

    Very well presented Dave. I believe I finally got the attention of some of my key colleagues at the senior management table who could benefit from such a tool. I will be in touch next week to get more info on pricing. One question on language: How do we ensure biligualism of the tool? As a French municipality which offers services in both official languages, we need to ensure residents have access to either French or English. How do we deal with this aspect?

    Cheers

    • Dave Biggs February 17, 2017 at 9:50 am - Reply

      Hello Luc, many thanks for the kind words and feedback. Because we are focused on engaging the broadest demographic, MetroQuest has multi-language capability build in. In your case participants will have an option to select the language of their preference on the front page. You can also provide separate links to the English and French sites if you decide to put buttons or links on any other website to allow people to go directly to the language of preference.

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