On Demand Webinar

How to Design Public Engagement to Find Common Ground

On-Demand Now Available!
Educational Credit: 1.0 (APA AICP CM)

A 5-star recipe for public engagement – how to find common desires and build a winning plan!

When it comes to urban and transportation planning, motivated groups with competing demands often emerge in community outreach efforts. Learn how online community engagement can help find common ground to build a plan citizens will support.

Mark Evans from BartonPartners and Mary Young with the Town of Westport share their success in engaging the public to inform the Saugatuck Transit Oriented Design Master Plan. Find out how online engagement provided a fun and safe way for citizens to provide input without fear of reprisal from local insurgent groups. The result? A master plan that meets the common desires of the local community.

What You’ll Learn:

  • Create a public engagement process to find common goals
  • Ensure privacy in the process to uncover the true priorities
  • Optimize citizen engagement to go beyond motivated groups
  • Collect informed, constructive input from all demographics
  • Find the balance between livability, character, and transportation
  • Gain transparency with actionable data to support your plan
Average rating: 4.8/5

“The presentation was really well put together. I really enjoy when a presenter is able to get to the key takeaway first then dive into the specifics of that takeaway. Well done.”

“Great suggestions for thinking outside the box when it comes to public engagement.”

“This was a very helpful and insightful presentation. It provided good evidence on the effectiveness of online community engagement.”


Mary Young

Director of Planning and Zoning
Town of Westport

Mary Young, AICP, is a land use planner with over 20 years of experience specializing in municipal land use. Mary is the Director of Planning and Zoning for the Town of Westport in Connecticut where she has worked since 2002. She graduated from the University of Rhode Island with her Master’s Degree in Planning. Mary was recently elected to serve on her local Zoning Board of Appeals in Stratford, Connecticut. She previously served on the Stratford Planning Commission.


Mark Evans

Principal of Urban Design

Mark leads community visioning, urban design, and planning projects for public and private clients throughout the Northeast region. As a town planner and architect for 28 years, Mark has planned over 100 downtowns, districts, and neighborhoods throughout the East Coast with a focus on placemaking and community engagement. His experiences include planning and urban design of downtowns, traditional neighborhoods, transit-oriented developments, college towns, mixed-use site plans, commercial redevelopment, and form-based codes.

Chris Gravel, MetroQuest

Chris Gravel

Account Manager

Chris is the most senior Account Manager at MetroQuest, having worked with agencies and consulting firms at every scale from coast to coast. Chris brings over 20 years of expertise in account management and customer service to the team and is extremely passionate about the online engagement success of his clients. He frequently references online engagement results, checking in with clients to make sure they are getting the absolute most out of MetroQuest.

Thank you to our webinar sponsors!
Educational credit available through the APA.

American Planning Association.
CM APA Certification
National Coalition for Dialogue & Deliberation. Logo.