On Demand Webinar

Celebrating Brilliant Public Engagement by Women in Transit Planning

On-Demand Now Available!
Educational Credit: 1.0 (APA AICP CM)

Let’s celebrate International Women’s Day 2020 with the women at SFMTA who are breaking public engagement records in transit planning!

Women are redefining transit by engaging thousands of stakeholders in planning the future of North America’s transit systems. On March 4th, join Adrienne Heim and Tracey Lin from the San Francisco Municipal Transportation Agency (SFMTA) to learn exactly how they exceeded agency expectations by engaging 8,100 residents, collecting meaningful public input to build a data-driven transit extension study!

This webinar will celebrate the many influential women working across the country to engage the public in planning more effective and accessible transit systems, with a spotlight on best practices at SFMTA.

What’s new in public involvement? Attend this complimentary webinar for modern ways to:

  • Engage thousands in your community by extending outreach online
  • Uncover “true” community preferences and priorities for transit
  • Attain valuable insights from a broader audience
  • Save time by analyzing and visualizing quantifiable public input
  • Deliver a more comprehensive, data-driven transit study
Average rating: 4.2/5

Adrienne Heim and Tracey Lin did an excellent job ``tag-teaming`` the presentation, delivering a lot of information in a short period of time. Good use of charts and graphs. Their success at deploying the MetroQuest platform for their surveys was clearly evident in the results achieved..

This was a well done webinar. Thank you for focusing on the accomplishments of women.

It's fantastic to see women working on solving issues that pertain not only to our communities as a whole, but pertaining directly to serving other women. I'm involved with WTS which is a women in transportation professional association... We've come a long way! Thanks for providing AICP credit to highlight women.

It was a great presentation (clear presentation material, very thorough and concise information presented, nice touch with being able to see the speakers). I appreciate the ``congratulations`` to women in the field.


Adrienne Heim

Public Information Officer,

Adrienne Heim leads community outreach on capital program and construction and long-range transit projects. Whether by bicycle, walking or public transit, she believes that diverse modes of transportation drive economic sustainability and successfully connect people to crucial services. She developed transportation planning, community outreach and advocacy experience through her internships at Nelson Nygaard Consulting Associates, AC Transit, and Urban Habitat. Adrienne holds a Master’s Degree in Urban and Regional Planning from San Jose State University.


Tracey Lin

Senior Transportation Planner,

With a heavy background in outreach, service planning, and equity issues, Tracey leads long-range transit projects that aim to improve transit services along major corridors throughout the city of San Francisco. She led the Muni Service Equity Strategy, an effort that addressed specific transit challenges in key communities. She holds a Bachelor’s Degree in Environmental Policy Analysis and Planning from the University of California, Davis and a Master’s Degree in Transportation Management from San Jose State University.

Dave Biggs, MetroQuest

Dave Biggs

Chief Engagement Officer,

Dave is a die-hard champion of community engagement and has built a reputation for leading edge community outreach. He is an internationally-recognized speaker, author, and public engagement strategist focusing on the use of software tools to enhance community participation for planning projects. Dave is honored to serve as an advisor on best practices for public involvement to many planning agencies such as the APA, FHWA, and TRB and public participation organizations such as IAP2 and NCDD.

Thank you to our webinar sponsors!
Educational credit available through the APA.

American Planning Association.
CM APA Certification
National Coalition for Dialogue & Deliberation. Logo.