Phase-by-Phase: Unbundling MnDOT’s Winning Virtual Public Engagement Strategy

Educational Credit 1.0 (APA AICP CM)

Get the full story of MnDOT’s successful virtual-only public engagement that achieved exceptionally diverse participation and deep community insights!

In this webinar, we will explore:

  • Best practices for developing and implementing virtual public engagement
  • Tools and techniques for achieving diverse participation
  • How to coordinate with other agencies to support public involvement
  • Strategies to analyze data to identify community concerns and build actionable plans

As public involvement evolves, there are more opportunities to lower the barrier to participation. In this webinar, experts from the Minnesota Department of Transportation (MnDOT) team will share the details behind their successful Hwy 25 – Buffalo to Monticello project!  

Their survey achieved unprecedented levels of engagement. Stephanie Castellanos, Public Engagement Coordinator (MnDOT), will guide us step-by-step through their in-depth public involvement plan and the best practices they employed in their virtual public outreach. Hannah Johnson, Professional Transportation Planner (Alliant Engineering, Inc.), will provide insights on how they analyzed such a high volume of public input and will discuss how they created actionable plans that accurately identify community concerns.  

Join us to learn how to utilize virtual public engagement to reach a broad demographic and develop data-driven solutions to support your planning efforts.  

Average Rating: 4.7

Fantastic insights and reporting! Really interesting to hear about how the survey data informed the study.

Nice work. Thank you for sharing this example.

This webinar was eye-opening! I had no idea there were so many innovative ways to engage with communities virtually. The presenters shared some fantastic examples and case studies that were both inspiring and informative. If you're looking to level up your public engagement game, definitely check this out.

Great webinar, learned a lot about virtual community engagement.

Dave Biggs, MetroQuest

Dave Biggs

Chief Engagement Officer,

Dave is a die-hard champion of community engagement and has built a reputation for leading edge community outreach. He is an internationally-recognized speaker, author, and public engagement strategist focusing on the use of software tools to enhance community participation for planning projects. Dave is honored to serve as an advisor on best practices for public involvement to many planning agencies such as the APA, FHWA, and TRB and public participation organizations such as IAP2 and NCDD.


Stephanie Castellanos

Public Engagement Coordinator,
MnDOT District 3 Office

Stephanie Castellanos is the Public Engagement Coordinator for the Minnesota Department of Transportation’s District 3 which covers 13 counties in Central Minnesota. Her work in public engagement focuses on transportation studies and projects within Central Minnesota to garner crucial public input prior to scoping a project or completing a study. Her main goal is to ensure the public's opinion is included in the district's planning process and considered when determining proposed transportation solutions.


Hannah Johnson

Professional Transportation Planner,
Alliant Engineering, Inc

Hannah Johnson is a planning and engagement professional who has contributed to a wide range of transportation plans and studies around Minnesota in her seven years at Alliant Engineering, Inc. Hannah has experience as a traffic engineer and her technical understanding of transportation brings additional depth to her planning, communications, and engagement work. She regularly develops and implements public engagement plans and summary documents, project websites, online surveys, and interactive maps.

Thank you to our webinar sponsors!
Educational credit available through the APA.

American Planning Association.
CM APA Certification
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