The Art & Science of Big Online Engagement for Small Plans

On-Demand Now Available!

Educational Credit: 1.0 (APA AICP CM)


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Learn the tips and tricks behind creating delightful online community engagement surveys for your small planning projects!

Small planning projects have profound impact on their communities. This webinar demystifies the tools, techniques, and strategies behind achieving exceptional community engagement and engaging 1000s on your next small project!

From a bridge replacement to a corridor plan to local bikeway studies, there are core techniques that can help planners reach across the community to collect informed input that builds momentum and helps plans get approved faster. Leaning on the experience of hundreds of case studies and interviews from exceptional planners across the country, Dave Biggs will get down to the nuts and bolts of successful engagement for small projects and show you exactly what you need to succeed.

Using case studies and examples, he’ll focus specifically on the strategies behind creating delightful, interactive surveys for public input, and dive into the mechanics of social media and other advertising tools. Join us as we delve deep into good survey design and targeted promotional tactics, helping planning teams achieve successful community engagement for any size of project!

In this webinar, we will explore:

Successful community engagement for small planning studies

Creating interactive survey questions that engage participants

Advertising public engagement opportunities with social media

Collecting thousands of data points to support local plans

Effective strategies for collecting actionable public input

Average Rating: 4.6

The commentary was very informative and I definitely learned some great tips and resources for survey creation and promotion.

Valuable information for proper online community engagement and methods for drawing attention to those who may not be as interested.

Great presentation. Very informative!

Good emphasis on and discussion of how to communicate tradeoffs to the public.

Stephen Stansbery, Kimley Horn

Stephen Stansbery

Vice President

“We use MetroQuest on almost all of our projects! MetroQuest offers a universal method for ease of access to the public. I think what’s most beneficial to us is its extreme accessibility and affordability.”

Lorna Parkins, Michael Baker International

Lorna Parkins

Vice President, Transportation Planning
Michael Baker International

“MetroQuest allows us to very efficiently and cost-effectively get a lot of input – big numbers! That’s good for us and it’s good for our clients. It gives them more confidence to move forward.”

Jamille Robbin, NCDOT

Jamille Robbins

Public Involvement Group Leader
North Carolina DOT

“In 2018, we had unprecedented levels of engagement across multiple projects, including nearly 4,600 survey participants for our State Transportation Improvement Program (STIP)”


Thank you to our webinar sponsors!
Educational credit available through the APA.

American Planning Association.
CM APA Certification
National Coalition for Dialogue & Deliberation. Logo.

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