On Demand Webinar

Cleaning Up Toxic Public Discourse for Meaningful Engagement

On-Demand Now Available!
Educational Credit: 1.0 (APA AICP CM)

Leading authority James Hoggan will chart the course to meaningful public engagement!

Are you facing increasing contention in your public engagement processes? You’re not alone. Planners and public engagement practitioners across the country increasingly find themselves on the front lines of highly polarized debates and misinformation campaigns. There’s a fix!

You’re invited to this special webinar with James Hoggan – a world leading authority on the topic. James will share what’s causing increased polarization and offer ways to detoxify public engagement. A renowned author and speaker, James literally wrote the book on it.

Please join us for this rare chance to hear directly from James Hoggan as he cleverly articulates not only what’s wrong with public discourse but also what must be done to fix it.

What You’ll Learn:

  • Ways to manage a vocal minority seeking to influence the outcome
  • How to talk so the public will listen and listen so the public with talk
  • How to respond to misinformation campaigns without being defensive
  • How to manage your agencies risk during a public engagement process
  • Techniques to open your process to more moderate and constructive voices
Average rating: 4.8/5

“The presentation was really well put together. I really enjoy when a presenter is able to get to the key takeaway first then dive into the specifics of that takeaway. Well done.”

“Great suggestions for thinking outside the box when it comes to public engagement.”

“This was a very helpful and insightful presentation. It provided good evidence on the effectiveness of online community engagement.”


James Hoggan

Hoggan & Associates

James Hoggan is the expert you want in a public relations crisis. Highly sought-after by the media for his expert commentary, James is a best-selling author and the president of an award-winning PR firm. He has navigated executives and high profile clients through the glare of TV cameras, social media, and front page investigations resulting in awards, including the prestigious Silver Anvil for the best crisis management campaign!

Dave Biggs, MetroQuest

Dave Biggs

Chief Engagement Officer

Dave is a die-hard champion of community engagement and has built a reputation for leading edge community outreach. He’s an internationally-recognized speaker, author, and public engagement strategist. Dave serves as an advisor on best practices for public involvement with planning agencies such as APA, FHWA, and TRB and public participation organizations such as IAP2 and NCDD.

Thank you to our webinar sponsors!
Educational credit available through the APA.

American Planning Association.
CM APA Certification
National Coalition for Dialogue & Deliberation. Logo.