On Demand Webinar

Facing Contention ~ How to Detox Public Engagement

On-Demand Now Available!
Educational Credit: 1.0 (APA AICP CM)

Are you looking for effective ways to collect meaningful and constructive public input for controversial projects?

Jeanette Janiczek from the City of Charlottesville with Jonathan Whitehurst and Sal Musarra from Kimley-Horn and Associates discuss their success with an innovative approach to public involvement on the contentious Belmont Bridge Replacement project.

Numerous forces have combined recently to create an increasingly toxic and adversarial climate for public engagement. These patterns and their effects are being felt across the country and its planners and community engagement staff who increasingly find themselves on the front lines of this conflict. Finding ways to design and manage public engagement efforts to maintain a respectful and productive dialog and collect meaningful and constructive public input is more important than ever.

This highly-visual webinar showcases the Belmont Bridge Replacement case study along with proven best practices, research findings, and practical tips to guide agencies towards the successful application of community engagement on hot button and contentious projects.

What You’ll Learn:

  • Create a public engagement process to mitigate tensions
  • Engage more people from a broader demographic to hear diverse viewpoints
  • Collect informed and constructive public input on contentious topics
  • Get past entrenched positions to understand community priorities
  • Work with opposing groups to create a more harmonious outcome
Average rating: 4.8/5

“The presentation was really well put together. I really enjoy when a presenter is able to get to the key takeaway first then dive into the specifics of that takeaway. Well done.”

“Great suggestions for thinking outside the box when it comes to public engagement.”

“This was a very helpful and insightful presentation. It provided good evidence on the effectiveness of online community engagement.”


Jeanette Janiczek

UCI Program Manager
City of Charlottesville

For over a decade, Jeanette has served as the Urban Construction Initiative Program Manager. She has managed projects ranging from bridge replacement to construction of a new roadway through a City park to replacing an at-grade intersection with a new interchange. Creating a new mile long roadway through a developed commercial corridor connecting with a residential area within the County of Albemarle. Jeanette has been involved in all areas of project development from grant writing, financial components, design, right of way and construction with a heavy focus on public involvement activities through each stage of project development.


Jonathan Whitehurst

Senior Planner & Project Manager
Kimley-Horn and Associates, Inc.

Jonathan is a professional planner with applied knowledge in coordinating land use and transportation for area plans and corridor studies. He has led or contributed to comprehensive plans, community master plans, small area plans, regional visioning exercises, corridor studies, and mobility plans. Jonathan regularly partners with communities to reinforce livability and mobility through thoughtful decisions based on local context. Jonathan routinely plans and facilitates innovative community engagement processes that yield actionable data.


Sal Musarra

Vice President
Kimley-Horn and Associates, Inc.

Over the last three decades, Sal has provided planning and design services for projects ranging from half acre urban parks to 8,000-acre master planned communities. Sal has served as lead designer and project manager for award-winning projects including a contemporary downtown park, an urban redevelopment office complex for a software giant, and a creative pedestrian underpass in the middle of a college campus. Sal’s portfolio includes downtown development plans, greenways and streetscape design, university master plans and campus placemaking, infrastructure projects, and public art.

Thank you to our webinar sponsors!
Educational credit available through the APA.

American Planning Association.
CM APA Certification
National Coalition for Dialogue & Deliberation. Logo.