MetroQuest is North America’s #1 choice to engage thousands of people. Governments and firms trust MetroQuest to deliver visual online surveys that both educate the public and collect informed input. The resulting actionable insights build support for the adoption of great urban and transportation plans.
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Surveys for Planning
MetroQuest is the world’s only survey tool that is purpose-designed to meaningfully engage the public in urban and transportation planning.
Microlearning & Games
MetroQuest surveys include microlearning moments and mini games, like budgeting with coins, to collect informed public input.
Visual & Interactive
Visually engaging surveys – packed with images, interactive maps, and colorful buttons – create a fun online public engagement experience.
Multi-Device
MetroQuest surveys are delightful across all devices – phones, tablets, kiosks. With no software nor app to download, participation skyrockets.
Short & Impactful
To optimize participation and completion rates, MetroQuest surveys are designed to take just 5 minutes for people to complete.
Cost-Effective
Engage thousands, launch unlimited surveys, and drive down your cost-per-participation with an annual subscription to MetroQuest.
Engage the public in 3 easy stages!
1. Set-Up
For all your outreach projects, use the intuitive MetroQuest Studio to set-up engaging public surveys.
2. Engage
Launch your MetroQuest survey to educate and delight citizens, maximizing informed input from a broad demographic.
3. Analyze
Explore your dashboard in MetroQuest Studio to monitor, analyze, and report on your engagement results.
1. Set-up your surveys using MetroQuest Studio.
Build visually engaging surveys.
When engaging the public on complex initiatives like comprehensive or transportation plans, it’s challenging to help citizens understand the issues and to stimulate participation with long, text-based surveys.
With MetroQuest Studio, you can launch visually compelling online surveys that attract participants, educate them about your projects, and collect informed input for actionable results.
Create delightful online experiences.
Mix and match up to 5 MetroQuest survey templates to gather input on visual preferences, scenarios, tradeoffs, priorities, or budgeting. Then simply add your messages, pick colors, and upload images to create a delightful online engagement experience for your project.
With your annual subscription, you can create unlimited MetroQuest surveys to engage citizens year-round and support all your outreach initiatives.
Explore all 14 MetroQuest survey templates.
We are digital public engagement pioneers. Over 21 years, we’ve perfected the art and science of online public engagement and baked industry best practices into 14 survey templates. Have a look!
Explore 14 Sample Surveys
2. Engage to maximize informed input.
Share your surveys to engage 1000s!
It’s time to go beyond the usual suspects and reach the traditionally silent majority to gain support your plan. Launching your MetroQuest surveys makes it easy to involve thousands of citizens online. It’s common to engage 1,000 to 10,000+ participants across a broad demographic to better represent your whole community. There are so many ways to share your surveys!
Thousands of data points have just become a customary result when working with MetroQuest on our projects. That increased volume of participation increases confidence in the results, and makes our planning process go that much more smoothly. It's adding value to the communities that we're working with.
– Stephen Stansbery, Vice President, Kimley-Horn
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3. Analyze your data for actionable results.
Trust your engagement results.
Not all engagement software delivers the same outcomes. It’s hard to trust the answers to simple multiple choice questions and difficult to summarize reams of discussions in online forums.
MetroQuest has been designed through decades of research and used by millions of people. It delivers both quantity and quality – collecting tens of thousands of quantifiable data points from diverse groups of informed citizens.
Get actionable insights.
MetroQuest Studio features interactive dashboards unique to each MetroQuest template, making it easy to explore and share your results.
The quality and effectiveness of your data is critical to the success of your public engagement initiatives. MetroQuest results are optimized to give decision makers the confidence they need to make important planning and investment decisions.
Who uses MetroQuest?
MetroQuest is used by hundreds of cities and government agencies as well as public involvement, planning, and engineering firms. With over 21 years of use on award-winning projects over five continents, MetroQuest has earned its recommendation as a best practice by the International Association for Public Participation, the American Planning Association, the Federal Highway Administration, the Transportation Research Board, and many others.
How do we detect ``ballot stuffing`` or other abuse?
Planning processes can be controversial and abuse is always a possibility. MetroQuest has tools and techniques to identify and help mitigate ballot stuffing in order to protect the integrity of the results. It’s very rare that people will take the survey more than once, but if it happens, these tools allow potential abuse to be easily recognized and nullified.
Where is the survey data stored? For how long?
Your survey data is always safe and secure. MetroQuest chose Microsoft Azure to satisfy your needs for data security. Azure meets international and industry-specific compliance standards. MetroQuest survey data is stored in-country using local Azure datacenters, and survey data is encrypted in transit and secured in Azure. All personal data provided by participants is stored in the US for US clients and in Canada for Canadian clients. For access, you use Azure Active Directory to securely sign-in before designing engaging surveys, monitoring engagement, or analyzing data for actionable insights. All data collected by MetroQuest surveys is retained indefinitely, even after your project finishes so if you lose your final data reports, MetroQuest has got you covered.
Who provides the kiosks or iPads for our project?
There are many great third-party suppliers that rent or sell kiosks, iPads, and other hardware compatible with MetroQuest. If you have any difficulty finding one, please let us know. We’ll be happy to point you in the right direction.
Does MetroQuest support multiple languages?
Yes! We love inclusive engagement. MetroQuest has the capability to support multiple languages. You can set up as many languages as are needed for your community, allowing your participants to easily toggle to their preferred language when they begin.