When it comes to public involvement, transit riders are one of the most difficult to reach audiences. With ridership declining across the nation, effective public engagement has never been more important. Going online makes it easy to meaningfully engage thousands to build broad community support in planning for a vibrant transit future.
MetroQuest surveys make it easy to engage the public where they are – on their devices, while riding on transit or from the comfort of their homes. That’s how transit agencies from LA Metro to New York’s MTA are successfully increasing equity and dramatically broadening outreach. By engaging traditionally underrepresented groups including all ages, ethnicities, and incomes, MetroQuest surveys allow transit agencies to better understand public priorities and design transit to truly meet the needs of people who need it most.
MTA New York City Transit has embarked on a large scale public outreach effort to support an ambitious series of bus network redesigns for each of the city’s five boroughs.