Gamify public participation in planning so people learn while answering.
MetroQuest brings planners and citizens on the same page by simplifying public participation in complex planning projects. It’s optimized to educate the public and quickly collect informed input that’s reliable. Participants can see the impact of their choices in mini games to learn about planning alternatives and trade-offs based on their own priorities.
What MetroQuest Customers Are Saying
"Visualize communities"
This approach really showcased the visual aspects of the tool as we offered distinct styles and looks for each of the communities. It was a powerful way for the public to visualize what their communities could look like with the improvements.
"Educate the public"
The power of MetroQuest is the ability to reach a wide population to get their input on a whole myriad of issues. And it’s not just the ability for us to seek the input from the public, but the ability of us to educate the public on key planning principles that’s valuable.
"Increase participation"
The Screens allowed the public to filter down by county and see the projects in the area that they were most concerned about. They got a brief description of those projects and were able to provide input. We increased our level of public participation by 1,900%!
Weave in planning education.
People simply don’t read long project documents before answering surveys. MetroQuest brings microlearning moments to each question, so you can capture informed public input!
Visual
Planning jargon can leave the public confused. Inviting people to instead select a picture of either a buffered or stripped bike path conveys the nuances, making the options clear.
Interactive
By interactive, we don’t mean clicking “C – more parking” in a text-based survey. That’s dull. It’s more engaging to zoom on a map and drag markers to suggest new parking locations.
Fun
Lengthy project PDFs and text-based surveys can feel like homework. Make it fun to “learn while answering” with pop-ups, scenario rankings, image selections, and visual star ratings!
Games
Planners can’t fund all projects. MetroQuest gamifies budgeting to foster appreciation for tradeoffs. Given a pile of coins, people run out well before funding all of their priorities.
Don’t leave your civic surveys to monkeys!
Urban and transportation planning is complex. Text surveys don’t convey the nuances. Plus, they’re boring.
When it comes to engaging the public on multifaceted initiatives – like comprehensive plans or transportation projects – multiple choice data can fail when scrutinized by public officials. Constraints and tradeoffs must be well understood by the public for their input to be meaningful. MetroQuest is the only public survey tool purpose-designed for planning. It weaves in planning education, gamifies learning, and collects informed public input you can trust!
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“Because informed input is the greatest kind of input, the tool is designed to educate the public about a project and then quickly collect their informed feedback. What we’ve seen is that incorporating online citizen engagement has been a resounding success so far”
– Jefferson Grimes, Director of Public Involvement, TxDOT
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EBOOK | 6 Drawbacks of Multiple Choice Surveys
Recent interviews with 250+ planning and engagement practitioners exposed the harm that traditional text-based surveys can inflict on public engagement. Explore 15+ tips for effective engagement with your surveys!
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