MTA New York City Transit Adopts MetroQuest to Enhance Engagement

woman on MTA NYC Transit taking public engagement survey on her cell phone

The Metropolitan Transportation Authority (MTA) operates New York City Transit, which is the busiest and largest transit system in North America and serves a staggering 8 million trips per day. Planning and maintaining a transit system of this magnitude requires effective community engagement. That’s why MTA has turned to MetroQuest to both broaden the reach…

Read More

Millennials to Boomers: How MDOT Involved 6,300 for Its LRTP

people of different ages on a bus

The Michigan Department of Transportation (MDOT) has reinvented how it approaches public involvement and the payoff has exceeded even their wildest expectations. Watch this webinar to hear them tell their story While transportation matters to residents of all ages, few attend public meetings. Transportation agencies across the country are plagued by declining participation across all…

Read More

Cleaning Up Toxic Public Discourse for Meaningful Engagement

group od people yelling at each other

With over 1500 registrants, it’s clear that our recent record-breaking webinar – Cleaning Up Toxic Public Discourse for Meaningful Engagement – hit on an important and timely topic for planning and engagement professionals.  We were honored to host James Hoggan, bestselling author of ‘I’m Right and You’re an Idiot: The Toxic State of Public Discourse and How to…

Read More

The Evolution of Public Engagement at APA NPC19

APA NPC19

Each year at the American Planning Association’s National Planning Conference, when I’m not presenting a session, I can be found in the crowd at any public engagement related session. And each year, I share my thoughts and lessons learned following the conference.  Compared with past years, on the surface, public engagement seemed less prominent at NPC19. A deeper…

Read More