July 2016

MetroQuest > 2016 > July
Arial highway

This unique portal complements the more traditional public meetings in an effort to broaden public input by allowing the public to provide input online in only a few minutes. NCDOT selected MetroQuest in order to provide an interactive experience that would increase the level of public input to guide their planning process. “We are very excited to leverage MetroQuest to collect public input to inform our State...

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public meeting

Planners, like any other professionals, live in a kind of bubble. Those charged with dealing with the public run the risk of expecting too much from residents as they design community engagement activities. Here are some of the most common mistakes. It's great to focus on the positive and celebrate the best case studies, but sometimes it's useful to learn from our mistakes. For the purposes of...

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I'm right and you're an idiot speech from James Hoggan

Image from book launch event courtesy Hoggan & Associates My interview with Author James Hoggan: 'I’m Right and You’re an Idiot: The Toxic State of Public Discourse and How to Clean It Up'Published by New Society, May 2016 James Hoggan has influenced my work for two decades. I find myself quoting his work in many of my public speaking engagements and the lessons he has articulated have shaped...

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