For any outreach project, use MetroQuest’s intuitive dashboard to set-up an engaging site.
Launch your MetroQuest site to the public and use your dashboard to watch the data roll in.
MetroQuest’s dashboard makes it easy to analyze and report on all your public input. Yes!
Each MetroQuest site that you launch may contain of a series of 4 to 5 standardized screens that guide participants through the process of learning about the project and providing input. Your MetroQuest dashboard give you a wide range of screen types to choose from that can easily be mixed and matched to suit the engagement needs of any project. Just pick a set that’s right for your project, customize it with your text and images and you are ready to ENGAGE!
FREQUENTLY ASKED QUESTIONS
Who Uses MetroQuest?
The MetroQuest software is used by hundreds of cities and government agencies as well as public involvement, planning and engineering firms. With over 18 years of use on award-winning projects on five continents, MetroQuest has earned its recommendation as a best practice by the International Association for Public Participation, the American Planning Association, the Federal Highway Administration, the Transportation Research Board and many others.
How Can We Maximize Participation for Our Project?
The first step is to create an engaging MetroQuest site for your online outreach. Your MetroQuest subscription gives you access a wide range of great looking screen templates that you can use to ensure that your community engagement sites are compelling, easy, fast and fun. Your dashboard also provides helpful videos and other tips to guide you. Then, when you launch your online engagement site, it’s all about promoting participation. Once again you’ll find a wealth of best practice information to help you maximize participation for your project. Some of this advice can be found in our free guidebook here.
Do People Need To Sign-Up or Log On To Participate?
No. The MetroQuest software is optimized to engage as many people as possible – going well beyond the “usual suspects.” For that reason, it’s designed to avoid any possible barriers to participation like requiring people to sign-up before they participate. Such a barrier typically reduces participation by approximately 90%. MetroQuest still allows you to collect demographic information on participants as well as email address and other information as a part of your survey if you wish.
How Do We Detect Ballot Stuffing or Other Abuse?
Planning processes can be controversial and abuse is always a possibility. MetroQuest has tools and techniques to identify and help mitigate ballot stuffing in order to protect the integrity of the results. It’s very rare but, if it happens, these tools allow potential abuse to be easily recognized and nullified.
Who Provides the Kiosks or iPads if We Want to Use Them in Our Project?
There are many great third-party suppliers that rent or sell kiosks, iPads and other hardware compatible with MetroQuest. If you have any difficulty finding one, please let us know. We’ll be happy to point you in the right direction.
How Is Data Reported?
Your MetroQuest subscription includes password-protected 24/7 access to MetroQuest’s intuitive dashboard where you can monitor, evaluate, report and export your public input. This dashboard includes maps, graphs and other visualization tools to help you gain valuable insight into the data and prepare attractive reports.
Where Is the Data Stored? For How Long?
To conform with national requirements, all personal data provided by participants is stored in the US for US clients and in Canada for Canadian clients. All remaining data is stored on cloud-based servers in the United States. All data collected by MetroQuest is retained indefinitely, even after your project finishes so if you lose your final data reports, MetroQuest has got you covered.
Does MetroQuest Support Multiple Languages?
Yes. MetroQuest has the capability to support multiple languages. You can set up as many languages as are needed for your community allowing your participants to easily toggle to their preferred language when they begin.