Author: Mike Walsh

  • [AWARD]  MetroQuest Named a Top 20 Most Promising Smart City Solution

    [AWARD] MetroQuest Named a Top 20 Most Promising Smart City Solution

    CIOReview this week selected MetroQuest as a best-in-breed smart city technology solution for uplifting the way urban residents live, work, and communicate.

    We love to take the time to celebrate success at MetroQuest, both the success of our customers in achieving outstanding public engagement outcomes and our own success in delivering the best solutions for involving citizens in planning for better, more livable places. Today, we celebrate winning the top 20 Most Promising Smart City Solutions award for 2018 by CIOReview!

    Over the past several months, a distinguished panel of CEOs, CIOs, VCs, analysts, and CIOReview’s own editorial board reviewed hundreds of the top companies that provide innovative tools to make cities smarter. They chose MetroQuest among the top 20 at the forefront of delivering modernization for cities.

    I would like to personally thank the esteemed panel of judges for recognizing MetroQuest with this award as a vital tool for today’s smart cities. Public engagement is certainly at or near the top of today’s agenda for CIOs, smart city strategists, and urban planners. We believe that’s because the focus for smart cities has become much less about technology and much more about people. While much of the early smart city dialog focused on the technology, it’s now well recognized that the technology needs to connect with and improve the lives of all the people living in cities.

    As a member of the American Planning Association’s Task Force for Smart Cities and Sustainability, we advocated that the responsibility of urban planners is to clearly articulate a community’s vision. Smart cities allow government to better serve citizens by improving the feedback loop for the public to voice their opinions.

    The clearer the voice of the people, the better the support government agencies can provide.

    That’s were we come in with MetroQuest. Our highly engaging surveys are used by governments and firms to involve thousands of citizens in planning for smarter cities. Today’s preferred cloud-based public survey, MetroQuest delivers a highly visual and interactive online experience to educate residents about scenarios and tradeoffs, while collecting informed and quantifiable input. The resulting insights build support for the adoption of great urban and transportation plans that make cities better places to work, live, and play.

    Let’s take this opportunity to celebrate a client success story!

    Agencies all over America are launching highly impactful MetroQuest surveys to engage the public in the planning process to make their cities smarter this year. A Metropolitan Planning Agency, the Southwestern Pennsylvania Commission (SPC) is developing a new regional plan. It recently engaged Michael Baker International to design a MetroQuest Site to seek public input on external forces with the potential to significantly impact the Southwestern Pennsylvania region. Citizen responses – including technology preferences for self-driving vehicles, robotics, broadband, additive manufacturing, and mobility as a service – will help shape the next regional plan. Nearly 1,000 citizens have already responded!

    Take a look at the demo version of the Forces of Change survey here! (Note: demo MetroQuest data is not counted toward the final results.)

  • [AWARD] MetroQuest Wins 2018 Top Technology Company Award

    [AWARD] MetroQuest Wins 2018 Top Technology Company Award

    Rocket Builders chose MetroQuest among 450 contenders as a top technology company best positioned for exceptional growth in 2018! 

    MetroQuest was acknowledged this week by Rocket Builders as one of the top private BC companies positioned to capitalize on trends in the information and communications technology (ICT) sector. With a fast-growing base of annual subscribers, MetroQuest is deemed to be among the best GovTech companies to achieve exceptional growth exceeding 50 to 100 percent in 2018!

    Reg Nordman, Managing Partner at Rocket Builders said, “Each year when we choose the Ready to Rocket companies, we are looking for those companies that have best matched technical innovation with market opportunity. MetroQuest is an excellent example of the right technology for the right customers at the right time.”

    We are honored to have been selected alongside 39 other BC technology companies on the 2018 ICT Ready to Rocket list. I would like to express gratitude to the esteemed panel of judges for recognizing MetroQuest as a technology leader. We are seeing the GovTech sector gaining momentum, and MetroQuest is well poised to deliver on the growing demand for online public engagement solutions.

    After 20 years of deep experience as consultants for online public engagement, MetroQuest launched its first software as a service solution in late 2016. It has been a year of explosive growth for the company – we have nearly doubled in size. Planning firms and government agencies of all sizes – from towns and cities to State Departments of Transportation – have subscribed to MetroQuest to engage thousands of people, collect informed input, and deliver actionable results to support their planning efforts to build better places and transportation options for citizens. In 2018, we will continue to innovate and deliver the best solutions to optimize online public engagement.

    Thank you to the team at Rocket Builders for this award!

  • [INSIGHTS]  Citizen Engagement a Top 5 Priority for Digital Cities

    [INSIGHTS] Citizen Engagement a Top 5 Priority for Digital Cities

    What’s at the top of the IT agenda for digital cities?

    Each year, the Digital Cities Survey reveals where cities, both large and small, are making tech investments to improve citizen services. This year, “citizen engagement / experience” ranked high on the list, in second place after cybersecurity for local government CIOs.

    For today’s digital cities, it’s never been easier and more rewarding to engage citizens online.

    Today, over 100 million US households have broadband internet access – 25% higher than 2010 –  according to Statista. Accessing community members online enables public sector agencies to adopt new and innovative techniques to engage citizens in key decisions and ensure that all voices can be heard.

    What’s more, most citizens continue to stay connected beyond their home – at work, but also in transit. Over 80% of Americans have a mobile device. Globally, according to Radicati, there are now more active mobile devices in the world than people, with an average of 1.2 mobile devices (including phones and tablets) per mobile user. The world population is at 7.6 billion according to Wikipedia … and there are nearly 11 billion mobile devices being used by 6.4 billion mobile users worldwide. Wow!

    With so many Americans equipped with smart devices, “mobility / mobile devices / applications” ranked third on the CIO agenda according to the 2017 Digital Cities Survey.

    Why are cities looking to engage citizens online and on mobile devices? How are they rewarded for it?  Across the winning digital cities, IT leaders are succeeding in making government more efficient, more effective, and more responsive to citizen needs.

    Online public engagement trends are on the rise at MetroQuest!

    Many of this year’s winning cities focussed on digital citizen engagement. At MetroQuest, we’re also seeing major growth in the use of online engagement to maximize public participation, collect informed input, and deliver actionable results in support of important city and transportation planning initiatives.

    With the launch of our new software as a service and annual subscription plans, it’s easier than ever for digital cities to optimize online engagement. In 2017, MetroQuest was used to engage citizens online in nearly 200 separate initiatives – an 82% increase from 2016. This translated into over 2.5 million pieces of data being collected from over 100,000 respondents. We also saw the mobile participation rate go from 29% in 2016 to over 35% in 2017.

    We would like to congratulate all our customers for their success in engaging citizens online and on mobile devices this year!