A Recipe for Award-Winning Online Community Engagement with SCAG2017-12-16T22:11:26-07:00

Webinar On-Demand

A Recipe for Award-Winning

This highly visual 45-minute webinar presents research findings, proven best practices, practical tips and award-winning case studies to guide agencies towards the successful application of online community engagement for planning projects. Participants walk away with an understanding about how to leverage digital engagement to achieve unprecedented results using cost-effective tools.

The webinar showcases a wide range of outstanding planning projects throughout Southern California. Our special guests from the Southern California Association of Governments join us to talk about the LA/San Bernardino Inter-County Transit & Rail Study, one of the most innovative and successful outreach efforts we’ve seen. They discuss the innovative ways they combined online and targeted face to face community engagement to involve community members to help inform the plan. They also share advice for agencies seeking to improve the diversity and effectiveness of their community engagement efforts and talk about the positive difference that broad community support is making as they move forward.

Feedback from participants

“Very informative webinar exploring how planners can improve the typical community engagement process.”
“Great webinar for public outreach. Very interesting. The tool looks very effective!”
“Great presentation–tips provided by Dave Biggs were very useful.”
“One of the better webinars I’ve heard. Graphics were great.”
“The newest concepts in outreach are well worth reviewing, and the variety of tailored outreach options is impressive.”
“Public engagement has always been a tough job. This webinar was great – highlights quickly what is working”
Average rating: 4.6/5 stars


Date: Available On-Demand
Fee: no charge


Who Should Watch It?

This session is designed for:

  • Planning project leaders & staff,
  • Public Information Officers, and
  • Outreach and engagement personnel.

Learning Outcomes

  • What to look for when selecting online engagement tools for planning projects,
  • How to design a fast and effective online experience,
  • How to collect meaningful public feedback that is directly usable in planning documents,
  • How to promote online participation,
  • How to leverage mobile, touchscreen kiosks and other technologies effectively, and
  • How to leverage social networking tools strategically.

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