Best practices

Public Engagement 3.0

The next generation of community engagement: blending high-tech and high-touch public involvement We need to rethink our entire approach to public engagement. The 1st generation of public engagement, version 1.0, was dominated by traditional public meetings. Rent the hall, buy the muffins and see who shows up. The issue with these is that you just [...]

By | 2017-01-25T20:49:32+00:00 April 9th, 2015|Best practices, Engagement|7 Comments

The ROI of Better Engagement

The five benefits of engaging a larger, broader audience Online public engagement tools are giving project leaders even more ways to reach out and gather public input. With so much change happening it’s useful to take stock and ask ourselves why we do this. What’s the payoff of better community engagement? What does ‘better’ engagement [...]

By | 2017-01-25T20:49:32+00:00 March 25th, 2015|Best practices, Engagement|5 Comments

Top 10 Misconceptions of Online Engagement

Engaging people online can be one of the fastest, easiest and most cost-efficient methods for collecting community input. Unfortunately a few missteps in the process can negate any benefit. Knowing “best practice” for engaging online is only half the battle. You also need to watch out for some common misconceptions that can steer you wrong. [...]

By | 2017-01-25T20:49:33+00:00 December 9th, 2014|Best practices, Engagement|0 Comments

The Psychology of Online Public Participation

21 Tips for Project Leaders Agencies' expectations for broad and inclusive participation are on the rise and many are turning to online engagement tools as a key part of the solution. As a result, there are an increasing array to tools to choose from. Go to any planning conference and planners will be talking about [...]

By | 2017-01-25T20:49:33+00:00 November 19th, 2014|Best practices, Engagement|0 Comments

Presentation Video: Summit on Public Consultation & Engagement

MetroQuest was honored to be included in the program of the 4th Annual Summit on Public Consultation & Engagement in Toronto on November 5-6, 2014. The event brought together a wide range of public engagement experts and a diverse range of delegates from the public and private sectors. We hope you enjoy this recording of [...]

By | 2017-01-25T20:49:33+00:00 November 18th, 2014|Best practices, Engagement, Software features|0 Comments

The Evolution of the Scenario

Scenarios aren’t new but they certainly have evolved. While the concept of scenario planning can be traced back to the military, planners have been using scenarios for decades. In a nutshell, scenario planning involves creating a variety of possible alternative futures and using them to inform dialog about choices and then ideally, decision making. It’s [...]

By | 2017-01-25T20:49:33+00:00 October 16th, 2014|Best practices, Engagement, Software features|0 Comments

Boosting Staff Enthusiasm with Stories

It all came together for me at the Rail~Volution conference in Minneapolis. Is your organization like ours with a select few traveling the world collecting and sharing stories about your work while the rest of the staff remain at home relatively isolated? I travel and collect stories. I find that they recharge my batteries and reinforce [...]

By | 2017-01-25T20:49:33+00:00 October 15th, 2014|Best practices, News, Projects|0 Comments

MetroQuest vs. MindMixer – Choosing the Right Tool at the Right Time

Project leaders are faced with challenging decisions when designing community involvement approaches for planning projects. In some situations, online engagement can provide a cost-effective alternative or complement to traditional forms of engagement. Choosing the most appropriate online tool to meet the needs of the project can be difficult since many tools seem similar. MetroQuest and [...]

By | 2017-01-25T20:49:33+00:00 April 23rd, 2014|Best practices, Engagement, Software features|1 Comment

The Feng Shui of Digital Engagement

  The branding, the look and feel, and the flow – all critical design elements of your online tools. Why does this matter so much? Social networking, our biggest ally in online engagement, revolves around the “like”. It’s kind of a giant popularity contest that never ends. You know – like high school. People share [...]

By | 2015-07-16T17:46:35+00:00 August 26th, 2013|Best practices, News|1 Comment

Sharing is a Golden Rule: Creating Viral Engagement

At MetroQuest, we know how important it is to generate robust participation for your planning projects. We know you’d like to go beyond what we fondly refer to as those “same ten people” who show up for everything. You’d like a much larger and broader representation of the community’s views. So what works best? Over [...]

By | 2017-01-25T20:49:33+00:00 August 26th, 2013|Best practices|1 Comment