Author: Genese Castonguay

At last month’s Gartner Symposium and ITxpo, Gartner explained why citizen engagement is critical to the success of smart cities. Making a city smart goes beyond optimizing traffic patterns and parking availability. Today, smart city planning is much less about technology and much more about people. "The way forward is a community-driven, bottom-up approach where citizens are an integral part of designing and developing smart cities,...