Engagement

[Webinar] Mastering Online Public Engagement for LRTPs

If you looking for cost-effective ways to engage the public for Long Range Transportation Planning (LRTP) projects this webinar is for you. Mastering Online Public Engagement for LRTPs Thursday, December 7 11 am Pacific | 12 pm Mountain | 1 pm Central | 2 pm Eastern Register Now Details Join Bob Brendal from [...]

By | 2017-11-27T16:54:50+00:00 November 27th, 2017|Best practices, Engagement|0 Comments

The Wisdom of Engaging Nervous Cyclists

It was clear to the City of Toronto that engaging less confident cyclists that make up 60% of the population, yet seldom come to community meetings, might be the key to dramatic mode shifts in the city. Here's how it happened. One of my favorite tasks is interviewing clients to prepare a case study. [...]

By | 2017-05-04T13:38:30+00:00 May 4th, 2017|Best practices, Engagement, Projects|0 Comments

Optimizing Online Engagement featuring MetroQuest

MetroQuest has earned its place as the most widely used community engagement software in large part because of the exceptional results that agencies and firms have been able to achieve – unprecedented levels of participation, informed public input and actionable results. Whether you are interested in trying MetroQuest for the first time or are [...]

By | 2017-02-15T17:06:24+00:00 February 15th, 2017|Engagement, Software features|2 Comments

Best Practices for Mobile Community Engagement

This year at the 2017 Transportation Research Board (TRB) Annual Meeting I had the honor of joining a panel of experts to speak on the topic of community engagement in the age of mobile technology. Apparently the topic caught people’s attention. Despite being one of the final session at the conference, the turnout was excellent [...]

By | 2017-01-26T16:07:55+00:00 January 24th, 2017|Best practices, Conferences, Engagement|0 Comments

Engaging the Environmental Justice Community Online

This year at the Transportation Research Board (TRB) Annual Meeting I had the honor of joining a panel of experts to speak on the topic of community engagement in the age of mobile technology. Apparently the topic caught people’s attention. Despite being one of the final session at the conference, the turnout was excellent [...]

By | 2017-01-25T20:49:27+00:00 January 24th, 2017|Best practices, Conferences, Engagement|0 Comments

Why Bother with Community Engagement?

What is the highest purpose of community engagement? Why do some planners go all out to hear from the public? This article dives into these questions based on nine interviews conducted at APA 2016. Community engagement is a required component of planning projects. Some planners take a "check the box" approach and others go out [...]

By | 2017-02-01T17:21:43+00:00 December 13th, 2016|Best practices, Conferences, Engagement|2 Comments

How Much Does It Cost to Engage a Citizen?

It’s surprising how seldom we see a breakdown of the cost of public participation across multiple channels or tactics. These breakdowns give a unique window into community engagement that can be extremely useful to agencies trying to create engagement plans and realistic budgets to meet their outreach goals. That’s why we were so surprised [...]

By | 2017-01-25T20:49:27+00:00 September 13th, 2016|Best practices, Engagement, Projects|4 Comments

How Can Community Engagement Restore Trust in Government?

We're creating an ambitious guidebook to answer the question how can we design and implement community engagement to build trust and support? We'd be happy to send you a free copy as soon as it is published. Register to receive the guidebook Providing your email will ensure you receive [...]

By | 2017-06-19T22:20:42+00:00 September 7th, 2016|Best practices, Engagement|1 Comment

The 3 Most Common Community Engagement Mistakes

Planners, like any other professionals, live in a kind of bubble. Those charged with dealing with the public run the risk of expecting too much from residents as they design community engagement activities. Here are some of the most common mistakes. It's great to focus on the positive and celebrate the best case studies, [...]

By | 2017-01-25T20:49:28+00:00 July 5th, 2016|Best practices, Engagement|1 Comment

The Toxic State of Public Discourse and How to Clean It Up

Image from book launch event courtesy Hoggan & Associates My interview with Author James Hoggan: 'I’m Right and You’re an Idiot: The Toxic State of Public Discourse and How to Clean It Up' Published by New Society, May 2016 James Hoggan has influenced my work for two decades. I find myself quoting his work in [...]

By | 2017-01-25T20:49:28+00:00 July 5th, 2016|Best practices, Engagement|6 Comments