dbiggs

About Dave Biggs

Dave is the Chief Engagement Officer of MetroQuest and an internationally-recognized author and public engagement strategist focusing on the use of software tools to enhance community participation for planning projects.

[New Illinois DOT Report] 8 Recommendations to Enhance Quality Engagement

With the importance of public engagement for transportation agencies, it’s reassuring to see the efforts that agencies are making to conduct meaningful research and share best practices and leading case studies. One of the most effective examples we’ve seen was conducted by the University of Illinois at Chicago’s Institute for Policy and Civic Engagement and culminated [...]

By | October 17th, 2016|Best practices|1 Comment

A Recipe for Award-Winning Online Community Engagement featuring ARC

This highly visual webinar presents research findings, proven best practices, practical tips and award-winning case studies to guide agencies towards the successful application of online community engagement for planning projects. Participants walk away with an understanding about how to leverage digital engagement to achieve unprecedented results using cost-effective tools. The webinar showcases a wide range [...]

By | October 6th, 2016|Webinars|0 Comments

A Recipe for Award-Winning Online Community Engagement with COTA

This highly visual webinar presents research findings, proven best practices, practical tips and award-winning case studies to guide agencies towards the successful application of online community engagement for planning projects. Viewers will walk away with an understanding about how to leverage digital engagement to achieve unprecedented results using cost-effective tools. The webinar showcases a [...]

By | October 3rd, 2016|Webinars|0 Comments

How Much Does It Cost to Engage a Citizen?

It’s surprising how seldom we see a breakdown of the cost of public participation across multiple channels or tactics. These breakdowns give a unique window into community engagement that can be extremely useful to agencies trying to create engagement plans and realistic budgets to meet their outreach goals. That’s why we were so surprised [...]

By | September 13th, 2016|Best practices, Engagement, Projects|4 Comments

Top 50 Vendors for Local Governments

For local government agencies it can be a daunting task to keep track of the myriad of firms specializing in products and services to fulfill their needs. Engaging Local Government Leaders (ELGL) understand this challenge well. That’s why they conducted an extensive voting process to compile a ranking of the Top 50 Local Government [...]

By | September 8th, 2016|Best practices, News|0 Comments

How Can Community Engagement Restore Trust in Government?

We're creating an ambitious guidebook to answer the question how can we design and implement community engagement to build trust and support? We'd be happy to send you a free copy as soon as it is published. Register to receive the guidebook Our Motivation In communities across the nation, the [...]

By | September 7th, 2016|Best practices, Engagement|1 Comment

The 3 Most Common Community Engagement Mistakes

Planners, like any other professionals, live in a kind of bubble. Those charged with dealing with the public run the risk of expecting too much from residents as they design community engagement activities. Here are some of the most common mistakes. It's great to focus on the positive and celebrate the best case studies, [...]

By | July 5th, 2016|Best practices, Engagement|1 Comment

The Toxic State of Public Discourse and How to Clean It Up

Image from book launch event courtesy Hoggan & Associates My interview with Author James Hoggan: 'I’m Right and You’re an Idiot: The Toxic State of Public Discourse and How to Clean It Up' Published by New Society, May 2016 James Hoggan has influenced my work for two decades. I find myself quoting his work in [...]

By | July 5th, 2016|Best practices, Engagement|6 Comments

A Recipe for Award-Winning Online Community Engagement with Plan Hillsborough

This highly visual 45-minute webinar presents research findings and proven best practices, practical tips and award-winning case studies to guide Florida agencies towards the successful application of online community engagement for planning projects. Viewers will gain an understanding about how to leverage digital engagement to achieve unprecedented results using cost-effective tools. This session showcases a [...]

By | June 29th, 2016|Webinars|0 Comments

Public Involvement for Transportation Planning at TxDOT

Public Involvement for Transportation Planning at TxDOT On June 15-17, the 2016 Transportation Planning Conference hosted by TxDOT brought together transportation planning professionals from throughout Texas to discuss best practices and review leading case studies in the field of transportation planning. The well-attended Public Involvement panel session was recorded and we are pleased to [...]

By | June 21st, 2016|Best practices, Conferences, Engagement|0 Comments