A Recipe for Award-Winning
Online Community Engagement

In partnership with the American Planning Association and co-sponsored by the International Association for Public Participation, this highly visual webinar will present proven best practices, research findings, practical tips and award-winning case studies to guide agencies towards the successful application of online community engagement for planning projects. Participants will walk away with an understanding about how to leverage digital citizen engagement to achieve unprecedented results using cost-effective tools.

This webinar will showcase a wide range of outstanding planning projects from across the country. Our special guests from Nashville Metropolitan Transit Authority will be online to talk about the nMotion Strategic Plan, one of the most successful outreach efforts we’ve ever seen. They will discuss the innovative ways they combined online and targeted face to face community engagement to involve over 15,000 community members to turn around the controversial project. They also share advice for agencies seeking to improve the diversity and effectiveness of their community engagement efforts and talk about the positive difference that broad community support is making as they move forward.

Comments from participants

“Great presentation and very inspiring!”
“Interesting real-life examples on how to improve the community engagement process.”
“I’m going to make your next session required for our planning and public engagement staff.”
“One of the best sessions I’ve attended this year!”
“Showed us how to take engagement into the 21st Century and get more bang for the buck.”

Average rating: 4.8/5 stars


Date: April 25th, 1:00 – 1:45 pm EDT, 10:00 – 10:45 am PDT
Fee: no charge

Who Should Participate?

  • Planning project leaders & staff,
  • Public Information Officers, and
  • Outreach and engagement personnel.

Learning Outcomes

  • What to look for when selecting online tools,
  • How to design an effective online experience,
  • How to promote online participation,
  • How to leverage social networking tools strategically,
  • How to collect meaningful public feedback that is directly usable in planning documents, and
  • How to leverage mobile, touchscreen kiosks and other technologies effectively.

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Register Now